Shipping policy

Processing Times

Many AZAL RŪH products are made to order. Processing times vary by product and production partner and are separate from shipping transit time.

Estimated processing and delivery information may be shown on the product page or during checkout when available.

Shipping Times

Shipping times vary depending on the destination, product, and fulfillment location. Once your order has shipped, you’ll receive tracking information when available.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, holidays, customs processing, weather, or other circumstances outside our control.

Multiple Packages

If your order contains more than one item, products may be fulfilled from different locations and can arrive in separate packages.

You will receive tracking information for each shipment when available.

International Orders

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered production or has shipped.

Lost or Delayed Packages

If your tracking information shows unusual delays or your package appears to be lost, please contact us and we’ll help review the shipment and determine the appropriate next steps.